Nursing Questions     434-384-1862 Opt 5 or on-line services
If you have a problem between appointments we may be able to fine-tune your care by phone or on-line services. Many times our doctors do not return calls right away; however, you may receive a response sooner from one of our certified nurses.

• It is our general policy not to prescribe new medications over the phone.
• Long-term medication renewals may be handled by phone or on-line; as long as you remain under active care of Gastroenterology Associates.
• If you are calling for a renewal on pain medication, only the physician in our practice who is in charge of your care can handle this.
• If you need a prescription refilled, please call your pharmacy and have them fax us a refill request (fax 434-384-7704).

Billing & Insurance Information    434-384-1862 Opt 4 or on-line services

Gastroenterology Associates of Central Virginia, Inc. has certified billers/coders and participates with several insurance carriers. Below you will find a listing, however the insurance arena is constantly changing. We strongly suggest that you check with your specific carrier to make sure that they have our doctors listed as participating physicians prior to the date of your appointment.

• Anthem Blue Cross (both the PAR and PPO Networks)
• Piedmont Community Health Plan
• Cigna
• United Healthcare / Mamsi-OneNet-Today's Options
• Aetna
• Optima (commercial)
• Informed, LLC
• Southern Health/Coventry
• Medicare & Railroad Medicare

                  *Unicare                          *Humana Gold           *Secure Horizons

                  *WellCare                        *Today's Options      *Healthnet Pearl

                  *Aetna PFF Medicare     *Anthem Smart Value Plus

                  *Cigna Medicare            *MVP Healthcare       *Health Markets Care Assured

                  *UMWA Health & Retirement                             *Optima Medicare Value Plus

• Medicaid & Medallion Medicaid

                 *Sentara     *Optima Medicaid     *Virginia Premier     *CareNet

A payment schedule for non-covered services can be arranged, and our billing office will be glad to help you.

Medical Records and Information: Medical records may be obtained by printing and completing the medical release form found at the right of this web page. Please complete all information and fax or mail to Gastroenterology Associates. All medical records are mailed to the home address we currently have on file. If records are obtained for personal use there is a nominal fee of $5.00. If they are faxed to the physician's office listed on the medical release form there is no charge. All forms can be found on the Appointment page of this site.

Please allow 10-14 business day for this to be processed.