Billing and Insurance Information

Questions about billing?
Call (434) 384-1862, Option 4.

Gastroenterology Associates of Central Virginia contracts with most major health insurance carriers.
Please note:

  • Our insurance list is updated periodically and is subject to change without notice.

  • We recommend contacting your insurance company or health benefits manager before receiving care to confirm coverage and understand any out-of-pocket expenses.

View our current list of insurance carriers

If you don't see your carrier listed, please contact us.
A payment plan for non-covered services can be arranged, and our billing office will be happy to assist you.

Your Rights and Protections Against Surprise Medical Bills

When you receive emergency care or are treated by an out-of-network provider at an in-network facility, you are protected from surprise billing (also known as balance billing).

What is balance billing?

  • When you visit an out-of-network provider or facility, you may be billed for the difference between what your insurance pays and what the provider charges.

  • Balance billing often results in higher out-of-pocket costs that might not count toward your in-network limit.

What is surprise billing?

  • Surprise billing happens when you unknowingly receive care from an out-of-network provider (often during emergencies or at an in-network facility).

You are protected from balance billing for:

  • Emergency Services:
    You cannot be balance billed for emergency care, even if treated by an out-of-network provider or facility.

  • Certain Services at In-Network Facilities:
    Even if some providers (e.g., anesthesiologists, radiologists) are out-of-network, you are only responsible for your plan's in-network cost-sharing amounts.

You are never required to waive these protections or agree to out-of-network care. You always have the right to choose an in-network provider.

Additional Balance Billing Protections

  • Your health plan must cover emergency services without prior authorization.

  • Your share of costs is based on what you would pay an in-network provider.

  • Any amounts you pay for emergency or protected out-of-network services count toward your in-network deductible and out-of-pocket limit.

Need Help?

If you believe you've been wrongly billed:

For more information: